You’re in private practice and want to do it your way, on your own. Rock on with that independence! But then there’s the other side of that coin - sometimes you just can’t be everywhere and do everything.
Those vital chunks of time you take to see clients, write notes, submit claims/taking payments, respond to new/current clients, and then there’s the whole life outside of work life! After all of that, there are still pieces, like denials that may fall off the task list because there just isn't enough time in the day.
If only you had a efficient clone with a knowledge base and patience to get the other pieces done. *waves* that’s where I step in. A tag-in part of the team that serves a specific troubleshooting or catch up need, getting you some of that precious time back to do other things that ALSO matter to you.
The services I provide are best suited for those providers who want to wear all the hats, but realize some hats require time and patience you don’t have hours in the day for.
If you're a soloprenur, you know that dealing with insurance companies (denials, clawbacks, figuring out trouble claims, aka finding the money you've earned) and administrative catch up are the two areas that best help providers, like yourself, get back to doing their own thing!
Project Specific
Short-Term, Tap-In Support - ($60/hr)
Sometimes you just need a set of extra hands for a blip in time. Because every practice and provider is different, this option is for the projects that aren't on-going, but do require my dedicated focus for a period of time. The first hour is charged up front and then invoicing happens weekly, on a rolling clock until the tasks are completed.
This is ideal for:
Clawbacks
Administrative catch up
EHR transition support
Insurance mix-ups and untangling billing errors
Client-specific troubleshooting around insurance
Calling insurance companies
Unique insurance research/troubleshooting situations toward next steps
CAQH/Availity support (updating, EFT/ERA troubleshooting, etc)
and more...
On-Going Teammate
Long-Term, Weekly Support - ($50/hr)
This is for provider-directed tasks that I complete asynchronously. These essential administrative tasks are taken off of your plate, allowing you to do other things (see clients, be with family, have time to breathe, not lose your mind, etc.). The first hour is charged up front and then you'll be invoiced weekly on a rolling clock.
This is ideal for me to function like an extra set of hands on a weekly/bi-weekly basis:
Manual remittance input to your EHR
On-going problem claims, denial and stalled claim follow-up
Direct communication with insurance companies for clarity
On-going CAQH/Availity support (updating, EFT/ERA troubleshooting, etc)
Great question. Over the last 10+ years, I've worked with new & seasoned solo practitioners and group practices on administrative support/set up, onboarding, tracking down trouble claims, HIPAA compliance audits, credentialing and operations development/management.
Outside of my work experience, and most important of all, I believe that who we are is more than what we do. If you're looking for more of a life-work balance, take a look at the hours you spend doing tasks other than seeing clients. Some of those tasks are inevitably yours due to their clinical nature or simplicity, but other aspects may be munching into your available hours like a hungry caterpillar!
Click that "Reach Out & Let's Chat" button at the bottom of the page and submit a Request for Services form.